Privacy Policy

Date of last update: 15 March 2026

Welcome to our website for play therapy services.

In the context of our commitment to protecting your personal data, this Privacy Policy explains how we collect, use, store, and protect your data, in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and Greek legislation (Law 4624/2019). This policy applies to all users of the website, including parents, educators, and other visitors.

1. Data Controller

The data controller is Katerina Andrikopoulou, play therapist, based in Palaio Faliro, Greece.

Επικοινωνία για ερωτήματα σχετικά με τα δεδομένα σας:

kathyandrikopoulou@gmail.com, +30 697 080 7869.

2. Data We Collect

We collect only the necessary data for providing our services. This may include:

Personal details: Name, email, telephone, address (from contact forms).
Details relating to children: Age, general descriptions of difficulties (e.g., from parents' queries in our contact forms), without sensitive medical data unless provided explicitly with consent.
Technical data: IP address, browser type, cookie data (see below).
Sensitive data: In cases where you share information about a child's health or emotional state, this is processed only with your explicit consent (Article 9 GDPR).

We do not collect data from minors without the consent of a parent/guardian

3. Purpose of Data Processing

The data is used for:

Communication and session bookings (legal basis: contract - Article 6(1)(b) GDPR).
Improving services and sending updates (with your consent - Article 6(1)(a) GDPR).
Compliance with legal obligations (e.g., tax-related - Article 6(1)(c) GDPR).
Protection of legitimate interests (e.g., website security - Article 6(1)(f) GDPR).

We do not share data with third parties without consent, except for service providers (e.g., Wix for hosting, with GDPR agreements).

4. Cookies and Tracking Technologies

The website uses cookies for functionality and analytics (e.g., Google Analytics). You can manage them through the consent banner. More details in the Cookie Policy (separate section).

5. Your Rights

Under GDPR, you have the right to:

Access, rectification, erasure of data.
Restriction of processing, objection, portability.
Withdrawal of consent at any time.
Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

To exercise your rights, send an email to kathyandrikopoulou@gmail.com. We respond

6. Data Security

We use security measures (SSL encryption, restricted access) to protect data. In the event of a breach, we notify within 72 hours.

7. Retention Period

We retain data for as long as required (e.g., 5 years for accounting purposes), or until a deletion request.

8. Changes to the Policy

We notify of changes via the website. By continuing to use it, you agree. For questions, contact us.